Sarah
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Recent activity by Sarah-
Can I make an appointment for advice in the Brouwland shop?
That's also possible! You can reach our shop on +32 11 401 407. We are happy to work with you to find the right expert at the right time!
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I want to collect my package from Beverlo, what are the opening hours?
Small parcels can be picked up in our store. Larger parcels and pallet shipments can be picked up directly from our warehouse.You can find our opening hours here.
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I forgot to use my gift voucher during my order
Please contact our Customer Support. We look forward to seeing how we can solve this for you!
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Pay via bank transfer
If you wish to pay in advance by bank transfer, you must first place your order and then personally transfer the payment for your order to Brouwland's bank account. Members of the public transfer t...
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How long will it take to repair my product?
How long repair takes depends on the damage and whether we still need to order parts. We try to give you as much information about this as we can. If you want more information, contact our Customer...
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My Brew Monk switches off while I'm brewing.
This is the boil-dry protection that automatically switches off the heating element, because the bottom has become too hot. The Brew Monk needs to cool down first, before this message is reset. One...
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Does kombucha have alcohol in it?
During the fermentation alcohol is produced as a by-product. If you add the correct amount of sugar the alcohol level will be less than 0.5% at the end of your fermentation process.
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Payment with iDEAL
Are you an internet banking customer with ABN AMRO, ASN Bank, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot? If so, you have access to iDEAL; payment via this method is sim...
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How can my shop become a Brouwland point of sale?
Would you like to sell our range in your shop? That's possible, too. To do so, please contact us using the following form.
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How long will it be before my order is shipped?
We aim to prepare orders within 2 to 3 working days of receipt, provided that the items you ordered are in stock. As soon as your order is dispatched or is ready for collection, we will send you an...