- How do I create an account?
- What are the benefits of a Brouwland account?
- How do I edit my details?
- I forgot my password!
- How do I change my password?
- How do I change an address in my address book?
- How do I place an order?
- Can I modify my order?
- How can I cancel my order?
- When will my cancelled order be refunded?
- Why do you charge an administration fee?
- How do I search for items on the website?
- How can I pay?
- Fast and secure payments at Brouwland
- Payment with Bancontact
- Pay via bank transfer
- Payment with iDEAL
- Payment by credit card
Delivery & collection
- How much do I have to pay for shipping?
- Can I collect my order?
- I want to collect my package from Beverlo, what are the opening hours?
- How long will it be before my order is shipped?
- How long will it be before I receive my order?
- My parcel is delayed
Gift vouchers, discount codes & store credit
- Does Brouwland have gift vouchers?
- How can I redeem my gift voucher?
- I forgot to use my gift voucher during my order
- How long is my gift voucher valid?
- Do I need to spend the full amount on my gift voucher at once?
- What is the (remaining) value of my gift voucher?