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  1. Customer Support
  2. Product FAQ

Product FAQ

Brew Monk

  • What is the minimum batch size in litre for a Brew Monk?
  • How much malt can I use in the Brew Monk?
  • My filter plate does not fit properly/tends to fall through the malt pipe.
  • My Brew Monk switches off while I'm brewing.
  • The bottom of my Brew Monk is burned.
  • My pump no longer works.
See all 11 articles

Brewferm beer kits

  • My yeast is called 'Lager', while I want to brew a top-fermentation beer. Are you sure I have the correct yeast?
  • My brewing bucket has overflowed, is my batch still okay?
  • When should I bottle?

Kombucha

  • What is Kombucha and what does it taste like?
  • What is a SCOBY?
  • What do i need to make kombucha?
  • Does kombucha have alcohol in it?
  • Is my kombucha culture reusable?
  • How do I store the scoby's when not in use?
See all 27 articles

Plaato

  • How does Plaato work?
  • What is the specifications of Plaato?
  • Opening my fermenter during fermentation (e.g Dry Hop)
  • Can Plaato be disinfected?
  • Does Plaato work in a refrigerator?
  • How does the WiFi-connection work?
See all 15 articles

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