Sarah
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Recent activity by Sarah-
How does external factors like pressure and temperature variations affect the preciseness of Plaato?
We have developed Plaato in a way that these factors affects the readings as little as possible. *Fermentation is difficult, and there are hundreds of factors that have to be taken into account whe...
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What if my fermenter is not 100% airtight?
We know that not all the fermenters available on the market are always perfectly airtight. During the development of Plaato, we have been through 20+ different types of fermenters, and the average ...
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My yeast is called 'Lager', while I want to brew a top-fermentation beer. Are you sure I have the correct yeast?
You do have the right yeast; our 'New World Lager' yeast is a next-generation hybrid yeast, which also has very good results at higher temperatures. This yeast is included with the English IPA, the...
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My brewing bucket has overflowed, is my batch still okay?
The yeast in the Belgian Wit and Wheat Tripel can cause an aggressive fermentation which can lead to a blow-off, where the foam fills the whole bucket, and even finds its way out through the airloc...
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When should I bottle?
It is important to know that brewing is not an exact science. The yeast is a living organism, and may behave in a different way than expected. It is therefore important that you do not rely on only...
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What is the minimum batch size in litre for a Brew Monk?
The minimum batch size is 10, 15 and 25 litres for the Brew Monk B40, the Brew Monk B50 and the Brew Monk B70 respectively.
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I'm not satisfied with my purchase. Can I return it?
Items ordered from Brouwland are sent on approval for 10 working days (14 calendar days). The approval period begins the day after the item is delivered. This means that following delivery, you hav...
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How can I exchange a product?
The item may not have been exactly what you expected it to be, or you may want a different type, colour or size. That's not a problem! In this situation, it's best to contact our Customer Support t...
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I've returned a product. When will I receive a refund?
Once our returns department informs us that your parcel has been received and been found to be in perfect condition, our Customer Support team will, depending on the agreement, take the necessary s...
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How can I pay?
You can pay online in several ways: Bancontact Credit card (Visa/Mastercard) PayPal iDEAL SOFORT Banking Bank transfer Companies, public institutions, schools and organisations should contact our...