I bought and paid for a gift voucher, but it hasn't arrived in my mailbox. Please check that it has not gone into your spam folder. If you can't find it there, please contact our Customer Support team. They will look into it for you. Related articles Does Brouwland have gift vouchers? What is the (remaining) value of my gift voucher? I forgot to use my gift voucher during my order When can I reach you? How can I redeem my gift voucher?